Question:

How long has Serrano been in business?

Answer:

Serrano Industries was founded in 1989 and has been in continuous operation ever since.

Question:

Is Serrano certified to the requirements of AS9100 and ISO 9001?

Answer:

Yes. The quality management system at Serrano Industries is certified to the requirements of AS9100 Rev C and ISO 9001:2008 for the machining and fabrication of precision-machined components to customer specifications from a wide range of materials from plastic to high-temperature exotic alloys for industries including but not limited to: aerospace, medical, semiconductor fabrication equipment, telecommunications, microwave, robotics and transportation.

Question:

Does Serrano have a quality assurance manual?

Answer:

Yes. Serrano Industries maintains a comprehensive quality assurance system and has an extensive quality assurance manual. A copy of our Q.A. manual is available to qualified personnel upon request.

Question:

Where is Santa Fe Springs, California?

Answer:

Santa Fe Springs, California, is located approximately 20 minutes south of downtown Los Angeles, near the junction of Interstates 5 and 605.

Question:

Does Serrano have CAD/CAM capabilities?

Answer:

Yes. Serrano Industries uses advanced CAD/CAM software with solid model capabilities for CNC programming, including five-axis contours.

Question:

Can Serrano receive electronic CAD/CAM drawings and datasets?

Answer:

Yes. Serrano Industries is set-up to receive your electronic drawing files and datasets in any standard file format. You can even send your files using our website, click on the "login and quote" button.

Question:

Does Serrano guarantee its products?

Answer:

Yes. Serrano Industries guarantees that each product we ship will be in strict compliance with the customer’s drawing and contract requirements.